Orlandovacationhotels.com is a member of the Affordable Travel of Orlando network. Affordable Travel has been providing discounted packages and hotels deals for customers coming to Orlando since 1993. We are a member of the BBB of Central Florida, and we have an outstanding track record both with the hotels with represent and the 350,000 families which have entrusted their Disney World vacation with us over the years.
One of the biggest benefits that separates us from our competition is that we are located in Orlando, and our sales people are required to visit all of the properties we represent at least 4 times a year. During these hotel visitations the customer service representative can see firsthand what they selling and they can give their honest opinion to the guests when they call in. Our customer service representatives also are given passes to visit all the major theme parks in Orlando, we do this so they can give you, our customers, a better understanding of what to expect when you at anyone of the theme parks.
Our motto is “Provide Excellent Customer Service at a lower price”
100% Satisfaction Guarantee
We tell our representatives all the time that we are not selling hotels, vacation homes or theme park tickets…rather we are selling Peace of Mind. In order to give our customers the greatest Peace of Mind all customers that book with us have our promise that we will make their vacation as enjoyable as possible.
What is a 100% Satisfaction Guarantee on Our Hotels?
Simple…if you are not happy with your stay, and you bring it to our attention then we will correct the issue or issues you have or we will refund you your money.
What to do if there is a Problem?
If you get to the hotel or vacation and you are not fully satisfied please go to the front desk and explain your issue with them, then also give us a call at 1-800-651-1055 ext 7007. We promise we will drop everything we are doing and start working on your issues immediately.
** Please keep in mind we cannot fix a problem if we do not know about it.
